At Smatar, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
• Usage Data: We collect information about how you use our website, such as your browsing behavior, IP address, and device information, to enhance your experience and improve our services.
• Cookies and Tracking Technologies: We use cookies to store your preferences and track your activity on our website to provide a more personalized experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and complete your orders, including shipping and billing.
• To communicate with you regarding your orders, promotions, and any customer service inquiries.
• To improve our website, products, and services based on your feedback and browsing behavior.
• To send you marketing communications (if you’ve opted in to receive them).
• To comply with legal obligations and protect our rights.

3. Data Protection

We take your privacy seriously and employ security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and secure servers, but please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist with order processing, payment processing, shipping, and email communication.
• Legal Requirements: We may disclose your information if required by law, or if we believe it’s necessary to protect our rights or the safety of others.

5. Your Rights

You have the right to:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: support@smatar.com