Welcome to Smatar Outdoor. We are dedicated to providing high-quality outdoor products and an exceptional shopping experience. Please read the following Terms of Service ("Terms") carefully before using our website or purchasing from us. By accessing or using our website (smatar.com), you agree to be bound by these Terms.

1. General Agreement

These Terms apply to all users of the Smatar Outdoor website, including without limitation visitors, customers, and merchants. By using this site, you agree to comply with and be bound by these Terms, including any additional guidelines or rules incorporated by reference. If you do not agree to these Terms, you must not use our website or purchase from us.

2. Account Registration and Security

To purchase products on our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your account information as necessary to maintain its accuracy. You are solely responsible for all activities under your account, including any purchases made. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Orders and Payment Terms

By placing an order with Smatar Outdoor, you are making an offer to purchase the products specified in your order, subject to these Terms. All orders are subject to acceptance and availability. Once your order is confirmed, you will receive an order acknowledgment email, but this does not constitute acceptance of your order.

We accept various payment methods through our secure online payment gateway. You agree to provide accurate and complete payment details when completing your purchase. If your payment is declined, we reserve the right to cancel or hold your order until payment issues are resolved.

4. Pricing and Product Information

All prices listed on our website are in USD or your local currency, as applicable, and include taxes where required by law. Shipping fees are additional and will be calculated during the checkout process. While we make every effort to ensure product information, pricing, and availability are accurate, errors may occur. In the event of a pricing error, we reserve the right to cancel or modify your order before shipping.

5. Shipping and Delivery

Smatar Outdoor provides worldwide shipping services. Shipping charges and delivery times vary based on your location, the shipping method you choose, and the size of your order. Once your order has been dispatched, you will receive a tracking number, and delivery timeframes will be provided.

Please note that Smatar Outdoor is not responsible for any delays caused by customs or international shipping issues. Customers are responsible for any additional duties or taxes imposed by their country.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 14 days of receiving your order, provided the product is unused, in its original condition, and in the original packaging.

To initiate a return, please contact us at support@smatar.com. The customer is responsible for the return shipping costs, unless the product is defective or the return is due to an error on our part. Once the returned product is received and inspected, we will process your refund to the original payment method. Please allow up to 14 days for the refund to be completed.

7. Intellectual Property

All content on the Smatar Outdoor website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Smatar Outdoor or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not use any content from the site without our prior written consent.

8. User Conduct and Prohibited Activities

You agree to use our website only for lawful purposes and in accordance with these Terms. You shall not engage in any activity that could harm, disrupt, or interfere with the proper functioning of the website, including the distribution of viruses, malware, or any other harmful content.

You also agree not to:

• Violate any applicable laws or regulations;
• Infringe upon the rights of others, including intellectual property rights;
• Engage in fraudulent or deceptive activities.

9. Limitation of Liability

To the fullest extent permitted by law, Smatar Outdoor and its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website, products, or services, even if we have been advised of the possibility of such damages.

10. Privacy and Data Protection

Your privacy is important to us. We are committed to protecting your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.

11. Modifications to Terms

Smatar Outdoor reserves the right to update, modify, or amend these Terms at any time. Any changes to these Terms will be posted on this page and will take effect immediately upon posting. Continued use of our website after such changes constitutes your acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Smatar Outdoor operates, without regard to its conflict of law principles. Any disputes arising from the use of this website or related to these Terms shall be resolved in the competent courts of that jurisdiction.

13. Contact Us

If you have any questions regarding these Terms, or if you require any assistance, please feel free to contact us at:

• Email: support@smatar.com
• Business Hours: Monday to Saturday, 9 AM – 6 PM GMT
• Response Time: We strive to respond to all inquiries within 24 hours.